Cancellation and Refund Policy

Effective Date: 10.03.2025

Order Cancellation

  • Before Shipment: You may cancel your order before it has been shipped by contacting our customer service team at [vetrivedha1@gmail.com] or [+91 95009 67789].

  • After Shipment: If the order has already been shipped, please refer to our Return Policy below.

Return Policy

  • Eligibility: Products can be returned within 30 days of receipt if they are in their original, unopened condition.

  • Non-Returnable Items: Certain items, such as perishable goods, opened personal care products, or items marked as non-returnable, cannot be returned.

Refunds

  • Process: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • Method: Approved refunds will be processed to your original method of payment within 7-10 business days.

Return Shipping

  • Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [vetrivedha1@gmail.com] or [+91 95009 67789], and we will arrange for a replacement or refund.

Contact Us

For questions related to cancellations, returns, or refunds, please contact us at:

  • Email: vetrivedha1@gmail.com

  • Phone: +91 95009 67789